365bet link FAQ
Our users ask us regularly about account setup, deposit and withdrawal methods, game categories, loyalty tiers, and account security. This FAQ addresses the most common questions across these topics so you can understand how 365bet link operates and what to expect when you open an account, make transactions, or participate in our sportsbook, live-dealer tables, slot tournaments, and esports markets.
This page answers factual questions about our service mechanics—how to register, how payments work, what our game offerings include, and how we protect your account. For questions about specific settlement disputes, technical outages, or urgent account issues, we recommend contacting our support team directly rather than waiting for a general FAQ answer. For legal or jurisdictional matters, please review our Legal Notice and Terms of Use
Our 365bet link platform is available in supported jurisdictions only where local law permits. Users are solely responsible for verifying that access to our service complies with their own jurisdiction's laws. If you are uncertain about eligibility or have questions beyond this FAQ, our English-language support team is available via chat, email, and phone to assist with account verification, payment guidance, game rules, and settlement clarification.
- Account and registrationhow to start, KYC verification, password recovery, and account eligibility
- Payments and transactionsdeposit and withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment
- Games and marketssportsbook (Liga 1, Piala AFF, Champions League, badminton, MotoGP), live-dealer tables, slots, and esports
- Security and loyaltyaccount protection, tier benefits, and dispute resolution
We at 365bet link require a government-issued photo ID (passport, driving licence, or national identity card) and proof of residence (utility bill, bank statement, or tenancy agreement dated within the last three months). Both documents must be in your name and clearly legible. For users in Jakarta, Surabaya, Bandung, Medan, and Semarang, we accept documents in Indonesian or English. KYC verification typically completes within 24 hours of submission, though complex cases may take longer.
If you cannot log in to your 365bet link account, first check that your username and password are entered correctly. Use our "Forgot password" link to reset your password via the email address registered with us. If you do not receive the reset email, check your spam folder. If your account displays unauthorised transactions or unusual activity, contact our support team immediately with details of the suspicious activity—we will freeze the account pending investigation and provide further guidance on recovery steps.
Payments and transactions
We at 365bet link do not charge processing fees on deposits or withdrawals. However, your bank or payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) may impose their own fees—please check with your payment provider. Deposits arrive in your 365bet link account balance within seconds to minutes, depending on the method. Withdrawals are processed within one business day but may take longer during public holidays like Idul Fitri or Idul Adha.
Yes. We at 365bet link accept direct bank transfers from mobile banking, local payment, online payment, and e-wallet. You can link any of these bank accounts to your 365bet link profile during the deposit setup. Transfer processing time is typically one to two hours during banking hours (Monday to Friday, 08:00–17:00 local time). We also accept mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment for faster deposits. Withdrawals return to your registered bank account within one business day.
Our 365bet link support team is available via email at [email protected]. We aim to respond to all inquiries within one business day. Please include your account username, a clear description of your issue, and any relevant screenshots or transaction IDs. For urgent matters such as account suspension or payment disputes, use our live chat or phone support instead—email is best for non-time-sensitive questions about game rules, loyalty tiers, or general platform guidance.
Games and markets
Our 365bet link live-dealer tables feature professional dealers and real-time play in blackjack, roulette, baccarat, and Dragon Tiger, streamed from multi-camera studios. You interact with other players and the dealer in real time. Slots, by contrast, are automated games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways operate on scheduled tournament cycles. Slot tournaments run daily or weekly, with leaderboards and structured prize pools. Live-dealer tables are continuous; slots are event-based with set start and end times listed in our schedule.
Yes. Our 365bet link sportsbook covers football tournaments including Liga 1, Piala Indonesia, Piala AFF, Champions League, and Premier League with market types for match result, both teams to score, and over/under goals. We also offer badminton and MotoGP markets. For esports, we cover Mobile Legends, Free Fire, and PUBG Mobile leagues and tournaments. Settlements occur after official results are confirmed; most football matches settle within 24 hours of final whistle, while esports tournaments settle after all match data is verified.
Security and loyalty
We at 365bet link operate a tier system based on account activity and transaction volume. As you participate in sportsbook betting, live-dealer play, and slot tournaments, you accumulate points toward higher tiers—Bronze, Silver, Gold, and Platinum. Higher tiers unlock benefits such as faster withdrawal processing, dedicated account managers, and exclusive tournament access. Tier status is reviewed monthly. Dormant accounts (no activity for 90 days) may drop a tier. Tier benefits apply immediately upon promotion and are detailed in your account dashboard.
We recommend setting a strong password (uppercase, lowercase, numbers, and symbols) and changing it every three months. Enable two-factor authentication (2FA) on your 365bet link account if available—this requires a verification code from your mobile phone in addition to your password. Never share your login details, never click suspicious links in emails, and log out from public devices after each session. Our platform uses encryption for all data in transit and monitors accounts for unauthorised access patterns. If you detect suspicious activity, contact support immediately.