365bet linkPrivacy Policy

This page describes what we collect when you use 365bet link and how we keep that data protected. We at 365bet link take your privacy seriously. When you register, deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), or place a sportsbook bet or slot tournament entry, we collect information necessary to process your requests, verify your identity, and comply with applicable law.

Our 365bet link privacy framework outlines what data we collect (email, phone, identity documents, transaction history), how long we retain it, who has access, and your rights to request, correct, or delete your information. We do not sell your personal data to third parties. We share information only with payment processors, compliance partners, and service providers who help us operate 365bet link.

This policy applies to all users of 365bet link across supported Indonesian jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about how we handle your data, contact our support team or refer to the contact details at the end of this policy.

What data we collect on 365bet link

We at 365bet link collect the following information during your registration and ongoing use of our platform:

  • Account registration: email address, phone number, password, full legal name, date of birth, and residential address.
  • Identity verification: government-issued ID (passport, driving license, national ID), proof of residence (utility bill, bank statement), and selfie for facial verification.
  • Payment information: your DANA wallet ID, e-wallet phone number, mobile banking account, local payment details, or bank account number (online payment, e-wallet, mobile banking, local payment). We do not store full credit card numbers; our payment processors handle card data securely.
  • Activity logs: your sportsbook bets, slot tournament entries, live-dealer table sessions, esports market activity, and transaction history.
  • Device and browser data: IP address, browser type, operating system, and device identifiers used to access 365bet link.
  • Communication: emails and chat messages between you and our support team.

We collect this information to process your registration, verify your identity (KYC compliance), process deposits and withdrawals, settle sportsbook bets and slot payouts, detect fraud, and provide customer support. Your data is encrypted in transit and at rest on our servers.

Data retention period
We retain your account data for as long as your account is active. After account closure, we retain transaction records for 7 years to comply with tax and anti-money-laundering regulations.
Encryption and security
We use industry-standard SSL/TLS encryption for all data transmitted to and from 365bet link. Our servers are protected by firewalls and intrusion-detection systems.
Third-party processors
We share payment data with online payment, e-wallet, mobile banking, local payment, and banks (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals. These processors have their own privacy policies.
Compliance sharing
We may share anonymized data or specific account information with regulatory authorities or law enforcement if required by law.

How we use your data on 365bet link

Our 365bet link platform uses your data for the following purposes:

  • Account management: creating and maintaining your 365bet link account, managing your balance, processing deposits and withdrawals.
  • Verification and compliance: verifying your identity against government records, detecting fraud, enforcing our terms, and complying with anti-money-laundering (AML) regulations.
  • Service delivery: processing your sportsbook bets on Liga 1, Piala Indonesia, and other leagues; administering slot tournaments featuring Aviator, Sweet Bonanza, and other games; operating live-dealer tables; and settling payouts.
  • Customer support: responding to your inquiries, resolving disputes, and providing technical assistance.
  • Analytics and improvement: analyzing platform usage patterns to improve our 365bet link services, fix bugs, and optimize the user experience.
  • Marketing (limited): if you consent, we may send promotional emails about new tournaments, sportsbook markets, or payment methods. You can opt out at any time.

We do not use your data for automated decision-making or profiling that would significantly affect your account access or payout amounts.

Your rights regarding your 365bet link data

We at 365bet link recognize your data rights. You have the following options:

  • Access: you can request a copy of all personal data we hold about you on 365bet link.
  • Correction: if your information is inaccurate, you can request that we update it (e.g., address change, phone number correction).
  • Deletion: you can request deletion of your account and associated data, subject to our retention obligations for regulatory compliance.
  • Portability: you can request a machine-readable copy of your data to transfer to another service.
  • Objection: you can object to certain uses of your data, such as marketing emails or analytics.

To exercise any of these rights, contact our support team (details below) with your account email and a description of your request. We will respond within 30 days.

We at 365bet link collect personal data only to deliver our sportsbook, live-dealer, slot tournament, and esports services securely. Your data remains encrypted, is never sold, and is shared only with payment processors and compliance partners.

365bet link Privacy Team

Cookies and tracking on 365bet link

Our 365bet link platform uses cookies to store your login session, remember your preferences, and track your activity for fraud prevention and analytics. We use the following cookie types:

  • Essential cookies: required for 365bet link to function (login session, CSRF protection, payment confirmation).
  • Performance cookies: track page load times, user behavior, and platform performance to help us optimize 365bet link.
  • Third-party analytics: we may use analytics services to understand how you navigate 365bet link (e.g., which sportsbook markets or slot games you view).

You can disable non-essential cookies through your browser settings, though this may limit some 365bet link features. We do not use cookies for targeted advertising.

Data processing outside Indonesia

Our 365bet link servers may be located outside Indonesia, including in regional data centres. We undertake to maintain the same level of data protection wherever our servers are hosted. When you use 365bet link, your data may be processed, stored, and transmitted internationally. By using our platform, you consent to this international data transfer.

If you do not consent to international data transfer, you should not use 365bet link. Your continued use of our platform constitutes acceptance of this data processing practice.

Policy updates and your contact rights

We at 365bet link may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will notify you via email and post the updated policy on our platform. Continued use of 365bet link after the policy change constitutes your acceptance of the new terms.

If you have questions, concerns, or requests regarding this privacy policy, contact our support team:

  • Email: [email protected]
  • Phone: available via in-app chat during business hours
  • Postal address: Please refer to our About us page for our operational address in Jakarta.

We are committed to addressing your privacy concerns promptly. If you believe we have violated your data rights or handled your information improperly, please contact us immediately. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

↑